We thank the entire staff for improving Mom's quality of life
In a world with so much to do I’d like to take a few minutes to tell you how pleased I am with what you and your staff have done to make my mom’s life and of course my life better.
Since my mom has been living at Canyon Trails her spirit is back, her character is spicy like before, she is even more cognitive, she is not sleeping during the day, her skin color has returned to normal, she is clean, her breath is fresh, her clothes are no longer full of stains, her daily attire is color coordinated and she is dressed according to the weather. And her room and bathroom are clean and organized. My mom has not been hospitalized since she was admitted into Canyon Trails. Prior to Canyon Trails she was admitted frequently.
We thank you and your wonderful staff for what you do. You are all always polite and ready to assist and get the job done. We are so very pleased with our decision to move Mom to your [community] which we now call Mom’s home.
We are thankful to have mom here where she is safe and getting the care she needs.
Mom is at Canyon Trails in the memory care section due to having dementia. In the last year and a half, my family has been very happy with the care our mom has been getting. Due to COVID-19, we depend on the staff to keep us updated on mom‘s condition and they have been great. The med techs have been especially helpful in keeping us up-to-date on any changes in mom’s behaviors. We are thankful to have mom here where she is safe and getting the care she needs.
It’s amazing how they go over and above every day
My mom has been a resident at this wonderful [community] for over three years. Even before the virus, I have been so appreciative of the care she has received every day. And now with the pandemic, it’s amazing how they go over and above every day in the care she receives. The staff is great! Samantha at the front desk is the best ever. She knows me by my first name and recognizes me when I call. She’s always a delight to talk to. The Administrator, Susan, professionally and personally handles everything that comes her way. Thank you, Canyon Trails. I have personally recommended this wonderful [community] to many friends and neighbors.
Great care and amenities
Canyon Trails delivers great care and amenities and their staff is exceptional! Quality of life is their aim. Bright and sunny with a fantastic, huge outdoor area, which is unusual to find in the Valley. Great dining as well!
Jenny, Ruth and family
I thank you for the quality care and careful attention that my husband received at your wonderful [community]. I will always remember the warm family atmosphere and the individualized attention that my husband received at Canyon Trails! I am sending this message to you with my sincere thanks and gratitude for everything that you did to help us.
My husband is at Canyon Trails. The staff is very good. The dining is very good, and the food is very healthy as well as tasty.
I am very satisfied that my mother is being taken care of. The people are very attentive. The staff is very responsive to our needs. I would highly recommend.
Sending a little sweetness back to you
Thank you for your kindness and assistance through this difficult transition got Toni and our family.